This data could include:

• Negotiated media codecs
• Role of each participant (host, guest) in the event.
• Performance data such as packet loss, jitter.

A common issue that would require investigation is degraded video and audio during a video visit.

Solutions should allow different audio and video sources to be used during an event. For example, the clinician could use a standard webcam and a hand-held exam camera in the same event.

Solutions will allow patients and caregivers to perform equipment (i.e., audio and/or video) and connectivity tests (i.e., Wi-Fi) and send reports to clinics prior to virtual visits.

An audio visit may be an acceptable alternative if insufficient bandwidth is available to support a video visit.

Virtual visit solutions will allow providers to send surveys to patients in order to: 

• Administer certain types of clinical questionnaires prior to an encounter (e.g., relating to mental health, child development, post-operative care)
• Support quality improvement efforts and patient experience reporting (e.g., at the end of a virtual care encounter)

Solutions should not automatically trigger claims submission for all completed virtual visits.

Solutions can assist clinicians to identify virtual visits that are eligible for claims (e.g., offering a “billable” vs “nonbillable” flag).

Participant's name, date of birth, gender, and unique identifier i.e., Health card number

Les solutions autonomes doivent faire preuve d’une intégration transparente, qui doit comprendre certains éléments, notamment :

• Signature unique avec les identifiants de connexion au point de contact

• Réception d’informations sur le contexte du patient (identification) en provenance des systèmes du PS

• Envoi automatique d’informations cliniques aux dossiers des patients du PS sous forme de données discrètes

• Envoi de notifications de visites virtuelles au PS

• Information sur le calendrier

Area of Practice.

IP Address.

Clinicians should authenticate using more than one piece of evidence to access the solution (2FA).

Examples:

• FOB + PIN
• Password + Security question
• Password + Authentication app
• Authenticator + SMS/Phone call

IP Address.

IP Address.