Primary Care Program

Our primary care program helps integrate and connect primary care across the health care system. This work is based on priorities and direction set by the Ministry of Health.

Primary care is the foundation of Ontario’s health care system. As the first point of access to health care services for individuals, primary care:

  • supports people at every stage of life
  • provides comprehensive care that promotes health and well-being
  • connects patients to specialists and other resources when needed
  • prevents, identifies and treats illnesses

Ontario Health’s Role in Primary Care

Our focus is to enable a primary care sector that is a strong foundation for the health system. Our work supports the delivery of care that is:

  • high quality
  • equitable and culturally responsive
  • team based
  • comprehensive
  • integrated and connected
  • centred around patients and their communities

Areas of focus

  • Advancing team-based primary care by planning and implementing programs, services and health human resources initiatives at local and regional levels
  • Supporting access to primary care
  • Managing and overseeing contracts and accountabilities for Community Health Centres, Family Health Teams and Nurse Practitioner-Led Clinics
  • Supporting Ontario Health Teams to facilitate the implementation of primary care networks to foster strong primary care engagement and leadership

This work has included:

  • Strengthening oversight and performance support of interprofessional primary care teams
  • Developing and implementing evidence-based frameworks for primary care planning and performance measurement
  • Supporting the Ministry of Health in quality improvement approaches
  • Implementing connected digital and virtual care innovations that support a more efficient and connected experience for patients and the primary care sector

Ministry of Health’s Role in Primary Care

  • Resourcing and setting policy objectives for the health care system under the direction of government
  • Establishing strategic priorities and direction
  • Providing leadership and governance over primary care programs
  • Partnering with key stakeholders to improve care, service integration and enhance accountability and performance management of the primary care sector
  • Negotiating physician accountability and compensation

Contact us

For more information about our work, please send us an email.

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Last Updated: April 1, 2024