Accessibility
We are committed to doing all we can to respect the core principles of accessibility legislation: dignity, independence, integration and equal opportunity. We will incorporate these principles into our policies, procedures, training and best practices. Our aim is that people across Ontario can access our services and information, regardless of their abilities or disabilities.
Ensuring our operations are accessible and barrier-free is a shared effort. As an organization, we are dedicated to working with the people of Ontario to make accessibility for everyone a reality.
Learn more about our commitment to accessibility:
Accessibility for Ontarians with Disabilities Act (AODA) Policy
Multi-Year AODA Accessibility Plan
Accessibility Compliance Report
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Send Feedback or Make a Request
We welcome and appreciate comments about our programs and services, including feedback on how we can improve the way we serve people with disabilities. You can send your feedback in several ways:
Phone: Call us at 1-877-280-8538, TTY 1-800-855-0511.
Teletypewriter Service: Ontario Health uses a free teletypewriter (TTY) service through Bell Relay Service. For instructions, go to the Teletypewriter Service Page
In-Person or Mail: Ontario Health
525 University Avenue, 5th Floor
Toronto, ON M5G 2L3
Email: Email us at info@ontariohealth.ca or use the contact form to send us a message.
Contact Form
Last Updated: June 18, 2025