eForms Ontario

Benefits Delivered Through Initial Rollout

The initial release of eForms Ontario provides the following benefits to clinicians, receiving organizations, and the health system:

• Improves data quality and supports patient safety by enabling electronic submission of complete forms with built-in validation and standardized data fields, reducing errors, delays, lost information, and resubmissions associated with paper and fax-based processes.
• Accelerates form submission and processing by replacing paper- and fax-based workflows with electronic submission, reducing delays associated with printing, scanning, faxing, and manual handling.
• Reduces administrative burden by digitizing form completion and submission, eliminating printing, scanning, faxing, and follow‑up rework for clinicians and staff.
• Enhances visibility and accountability by enabling submission tracking, auditability, and clearer oversight of form status and workflows across the system.
• Improves service coordination by enabling more complete and standardized information to be shared between clinicians and receiving organizations, reducing follow‑ups and duplicate requests.
• Strengthens privacy and security by replacing fax‑based processes with a secure provincial digital solution that supports identity, consent, and reliable information handling.
• Supports system efficiency by reducing paper-based workflows, rework, and other administrative inefficiencies with traditional form submission methods.

Future Benefits Enabled Through Maturity

As eForms Ontario expands to additional forms, users, organizations, and capabilities, the solution is expected to deliver broader system-level benefits, including:

• Accelerates patient access to services through increasingly streamlined and digitized end-to-end workflows that support faster intake, review, and decision‑making processes.
• Improving continuity of care and service coordination through greater use of structured data and more seamless information exchange across providers and receiving organizations.
• Strengthens interoperability and EMR value by offering a scalable provincial integration pathway for digital forms and future use cases.
• Supporting provincial form standardization by providing ministries and receiving organizations with a common platform to consolidate forms, reduce outdated versions, and improve consistency across programs.
• Improving system sustainability and oversight through expanded automation, reduced duplication, stronger reporting capabilities, and a continued reduction in reliance on paper and fax-based processes.
• Creating a foundation for future digital services by establishing a reusable provincial capability that can support additional forms, workflows, and service transformation initiatives over time.

Learn more about eForms Ontario and how to get started

Clinicians can request access to eForms Ontario by contacting an OntarioMD Advisor, regardless of how they plan to use the service.

eForms Ontario can be accessed in one of two ways once onboarded:

1. Access eForms Ontario through Electronic Medical Record (EMR)
2. Access eForms Ontario through ONE Health Platform

Clinicians using the following EMRs can access eForms Ontario directly within their EMR:

• Alpha Global – GlobeMed
• Canadian Health Systems (CHS) – EMR Advantage
• QHR Technologies – Accuro EMR

Clinicians using other EMRs or those without an EMR, can access eForms Ontario through the ONE Health Platform once it becomes available.

How to get started

To request access, submit an Expression of Interest by contacting your OntarioMD Advisor.

An OntarioMD representative will follow up with next steps and onboarding support, including confirming whether access will be enabled through your EMR and/or via ONE Health Platform.

Submit an Expression of Interest

Contact your OntarioMD Advisor at support@ontariomd.com.

If your organization is already enrolled in eForms Ontario, please contact your organization’s Local Registration Agent (LRA) for assistance.

If you need help identifying your LRA, please visit the ONE ID Registration Community.

On this page

• Who is eForms Ontario For
• Get Started with eForms Ontario
• How Does eForms Ontario Work
• Available Digital Forms
• Secure Access with ONE ID
• Support and Training
• Contact Us

Who is eForms Ontario For

Senders

Primary care providers who complete and submit forms as part of patient care and administrative workflows, including:

• Family Physicians
• Nurse Practitioners
• Registered Nurses
• Specialists
• Other authorized care providers and designated clinic staff acting on their behalf, where permitted

Receivers

Organizations and authorized teams that receive, review, and process submitted forms, request follow‑up information, and update form status within the tool. This includes organizations such as:

• Ontario Health atHome
• Ministry of Transportation (MTO)
• Other participating provincial programs and authorized recipient organizations

Get Started With eForms Ontario

1. Access the Tool

Users can access eForms Ontario through participating electronic medical records (EMRs) or through ONE Health for those without access to an EMR.

2. Sign In Securely

To use eForms Ontario, users must sign in with a valid ONE ID account to ensure secure access and protection of patient information.

Important: Having a ONE ID account alone does not grant access to eForms Ontario or other services. Access is only provided once your organization completes the full onboarding and validation process, which begins by contacting an OntarioMD Advisor at support@ontariomd.com. This process helps ensure clinicians receive the appropriate onboarding support, access configuration, and guidance needed to successfully adopt and use the service.

3. Complete and Submit Forms

Authorized users can launch a digital form, review pre‑populated patient and provider information, complete required fields, and securely submit the form to the intended recipient.

4. Track and Manage Forms

Submitted forms can be tracked in eForms Ontario, including confirmation of receipt, status updates, and follow‑up communication where applicable.

How Does eForms Ontario Work

eForms Ontario is designed to support a more efficient and reliable way to complete and manage administrative forms.

Key features include:

• EMR integration: Launch eForms Ontario directly from a patient’s chart in participating EMRs.
• EMR‑agnostic access: Access eForms Ontario securely through ONE Health when EMR integration is not available.
• Pre‑populated information: Patient and provider information can be automatically populated into digital forms, reducing repetitive data entry.
• Submission tracking: Users can view submitted forms and track key updates, including receipt confirmation.
• Status visibility: Changes to form status are visible within the tool to support transparency and follow‑up.
• Bidirectional communication (starting with the MLTC Health Assessment Form): Secure messaging between senders and receivers supports clarification, follow‑up, and status updates. This capability will be rolled out to additional forms as eForms Ontario continues to expand.

Available Digital Forms

eForms Ontario supports the following government administrative forms:

• Ministry of Long‑Term Care (MLTC):
  • Health Assessment Form
• Ministry of Transportation (MTO):
  • Mandatory Report
  • Driver Medical Report
  • Medical Condition Specific Report

The MTO Mandatory Report includes assessments for both Commercial and Non-Commercial Driver Medical Report.

The MTO Medical Condition Specific Report supports a wide range of medical assessments including:

• Cardiovascular Assessment
• Cerebrovascular Assessment
• Cognitive Assessment
• Seizure LOC (Loss of Consciousness) Assessment
• Mental Health Assessment
• Other Condition Assessment
• Diabetes Assessment
• Substance Use Assessment

More forms will be added over time as eForms Ontario continues to evolve and expand.

Secure Access with ONE ID

To safeguard patient information and maintain secure access, all users must have a valid ONE ID account. ONE ID is Ontario Health’s digital identity credential, enabling secure sign-in to its digital services.

Support and Training

If you need help using eForms Ontario, step‑by‑step training guides are available:

• Clinician guide (PDF)
• Recipient guide (PDF)

Future Releases

eForms Ontario will continue to evolve to include new government administrative forms and enhanced capabilities that support more efficient and connected digital workflows for clinicians.

Future enhancements will focus on improving usability and integration, including increased auto-completion of form data from EMRs, expanded access across additional EMR systems, and the ability to attach files directly from EMRs. The solution will also support enhanced communication between clinicians and form recipients, co-authoring by multiple clinicians, and automatic saving during form completion.

As the solution evolves, these improvements will help reduce manual work, improve data quality, and streamline care coordination.

Contact Us 

If you have questions, need support, or would like to provide feedback about eForms Ontario, please contact the appropriate support team below.

Technical Support for eForms Ontario

Accessing eForms Ontario through your EMR
Contact Alpha Global – GlobeMed

• Email: tss@alpha-it.com
• Phone: 1-416-449-2166 Option 2
• Support Hours: 8AM-5PM

Contact Canadian Health Systems (CHS) – EMR Advantage

• Email: info@chsinc.ca
• Phone: 1-888-225-8310
• Support Hours: 8AM-6PM (Mon-Fri)

Contact QHR Technologies – Accuro EMR

• Email: accuro@QHRtech.com
• Phone: 1-866-729-8889
• Support Hours: 8AM-8PM

Accessing eForms Ontario through ONE Health Platform
Contact Ontario Health Service Desk

• Email: OH-servicedesk@ontariohealth.ca
• Phone: 1-866-250-1554
• Support Hours: 8AM-6PM

General Support for eForms Ontario

Onboarding, access requests, feedback, and general inquiries Contact OntarioMD

• Email: support@ontariomd.com
• Phone: 1-866-744-8668
• Support Hours: 9AM-5PM (Mon-Fri)

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