Vendor Details

Cloud DX Connected Health Platform

By
Cloud Diagnostics Canada ULC
Modality
Secure Messaging
Video
Status
Verified
Attested Date
2021-December-03
Product Version
3.39.4
Verification standard version
2.0

Solution Provider Details

Other Operating names
Cloud Dx
Full Address
72 Victoria St. South,Suite 100,Kitchener,ON,N2G 4Y9,CA
Year Business Started
2014

Accessibility Information

Published Accessibility Report
Accessibility report not available
Supported Features
Avoids using colour alone to convey meaning (example: uses symbols to show out of range results, not just red-coloured text)
Dark or high contrast modes
Font resizer
Keyboard accessibility
Multi-pinning
Multi-spotlight

Third Party Information

Video Secondary Vendor
Zoom

Recommended Requirements

Vendors need to meet all mandatory requirements in the standard to become Verified. Recommended requirements are additional requirements that health service providers may find beneficial for their clinical practices. Below is a list of recommended requirements that this solution meets. Recommended requirements are based solely on vendor’s information provided to Ontario Health and not verified or validated by Ontario Health.

Cloud DX Connected Health Platform

Solutions should enable a scheduled video visit to be integrated into the external calendaring systems of other clinicians (e.g., HIS, EMR, Outlook).

Solutions should allow clinicians to send and receive patient agreements and other educational materials relating to virtual services.

Solutions should have web and user interfaces that provide accessibility to Ontarians with disabilities; and comply with the Accessibility for Ontarians with Disabilities Act (AODA).

Virtual visit solutions will allow providers to send surveys to patients in order to: 

  • Administer certain types of clinical questionnaires prior to an encounter (e.g., relating to mental health, child development, post-operative care)
  • Support quality improvement efforts and patient experience reporting (e.g., at the end of a virtual care encounter)

Clinicians should authenticate using more than one piece of evidence to access the solution (2FA).

Examples:

  • FOB + PIN
  • Password + Security question
  • Password + Authentication app
  • Authenticator + SMS/Phone call

Last Updated: June 23, 2025