Vendor Details
WelTel Health
- By
- WelTel Inc.
- Modality
- Secure Messaging
- Status
- Verified
- Attested Date
- 2021-October-21
- Product Version
- WelTel 5.25.2
- Verification standard version
- 2.0
Solution Provider Details
- Full Address
- 128 West Pender Street,Suite 1400,Vancouver,BC,V6B 1R8,CA
- Web Site URL
- https://www.weltelhealth.com
- Year Business Started
- 2013
Accessibility Information
- Published Accessibility Report
- Accessibility report not available
- Supported Features
-
Avoids using colour alone to convey meaning (example: uses symbols to show out of range results, not just red-coloured text)
Keyboard accessibility
Online booking
Screen reader support
Third Party Information
Recommended Requirements
Vendors need to meet all mandatory requirements in the standard to become Verified. Recommended requirements are additional requirements that health service providers may find beneficial for their clinical practices. Below is a list of recommended requirements that this solution meets. Recommended requirements are based solely on vendor’s information provided to Ontario Health and not verified or validated by Ontario Health.
WelTel Health
-
Area of Practice.
IP Address.
Participant's name, date of birth, gender, and unique identifier i.e., Health card number
IP Address.
IP Address.
Solutions should allow clinicians to send and receive patient agreements and other educational materials relating to virtual services.
Solutions should not automatically trigger claims submission for all completed virtual visits.
Solutions can assist clinicians to identify virtual visits that are eligible for claims (e.g., offering a “billable” vs “nonbillable” flag).
Automated OHIP verification can assist clinicians from a claims and medico-legal perspective. It can also make patient registration processes more efficient.
Solutions should verify that the 10-digit OHIP number format is valid.
Solutions can also:
- Verify that number is associated with the patient by matching with registration details
- Verify that the patient’s OHIP number is valid through MOHLTC Health Card Validation (HCV)
Virtual visit solutions will allow providers to send surveys to patients in order to:
- Administer certain types of clinical questionnaires prior to an encounter (e.g., relating to mental health, child development, post-operative care)
- Support quality improvement efforts and patient experience reporting (e.g., at the end of a virtual care encounter)
Clinicians should authenticate using more than one piece of evidence to access the solution (2FA).
Examples:
- FOB + PIN
- Password + Security question
- Password + Authentication app
- Authenticator + SMS/Phone call
Last Updated: June 23, 2025