Vendor Details
RAAM InQ
- By
- Emids Technologies ULC
- Modality
- Video
- Status
- Verified
- Attested Date
- 2022-August-23
- Product Version
- 3.1.10
- Verification standard version
- 1.2
Solution Provider Details
- Full Address
- 179 Promenade du Portage,4 Floor,Gatineau,QC,J8X 2K5,CA
- Year Business Started
- 1997
Accessibility Information
- Published Accessibility Report
- Accessibility report not available
- Supported Features
-
Avoids using colour alone to convey meaning (example: uses symbols to show out of range results, not just red-coloured text)
Closed captions (auto generated, manual, or third-party)
Dark or high contrast modes
Font resizer
Keyboard accessibility
Screen reader support
Third Party Information
- Video Secondary Vendor
- Twilio
Recommended Requirements
Vendors need to meet all mandatory requirements in the standard to become Verified. Recommended requirements are additional requirements that health service providers may find beneficial for their clinical practices. Below is a list of recommended requirements that this solution meets. Recommended requirements are based solely on vendor’s information provided to Ontario Health and not verified or validated by Ontario Health.
RAAM InQ
-
This data could include:
- Negotiated media codecs
- Role of each participant (host, guest) in the event.
- Performance data such as packet loss, jitter.
A common issue that would require investigation is degraded video and audio during a video visit.
An audio visit may be an acceptable alternative if insufficient bandwidth is available to support a video visit.
Solutions should allow different audio and video sources to be used during an event. For example, the clinician could use a standard webcam and a hand-held exam camera in the same event.
Last Updated: June 23, 2025