Vendor Details

PocketMD

By
PocketMD
Modality
Video
Status
Verified
Attested Date
2024-November-28
Product Version
V.1
Verification standard version
2.0

Solution Provider Details

Other Operating names
PocketMD
Full Address
204-7131 Bathurst St,Toronto,ON,L4J 2J7,CA
Year Business Started
2020

Accessibility Information

Published Accessibility Report
Accessibility report not available

Third Party Information

Video Secondary Vendor
Twilio

Recommended Requirements

Vendors need to meet all mandatory requirements in the standard to become Verified. Recommended requirements are additional requirements that health service providers may find beneficial for their clinical practices. Below is a list of recommended requirements that this solution meets. Recommended requirements are based solely on vendor’s information provided to Ontario Health and not verified or validated by Ontario Health.

PocketMD

Solutions should allow clinicians to send and receive patient agreements and other educational materials relating to virtual services.

Solutions should not automatically trigger claims submission for all completed virtual visits.

Solutions can assist clinicians to identify virtual visits that are eligible for claims (e.g., offering a “billable” vs “nonbillable” flag).

Automated OHIP verification can assist clinicians from a claims and medico-legal perspective. It can also make patient registration processes more efficient.

Solutions should verify that the 10-digit OHIP number format is valid.

Solutions can also:

  • Verify that number is associated with the patient by matching with registration details
  • Verify that the patient’s OHIP number is valid through MOHLTC Health Card Validation (HCV)

Clinicians should authenticate using more than one piece of evidence to access the solution (2FA).

Examples:

  • FOB + PIN
  • Password + Security question
  • Password + Authentication app
  • Authenticator + SMS/Phone call

Last Updated: June 23, 2025