Vendor Details
PocketMD
- By
- PocketMD
- Modality
- Video
- Status
- Verified
- Attested Date
- 2024-November-28
- Product Version
- V.1
- Verification standard version
- 2.0
Solution Provider Details
- Full Address
- 204-7131 Bathurst St,Toronto,ON,L4J 2J7,CA
- Web Site URL
- https://www.pocketmd.ca/
- Year Business Started
- 2020
Accessibility Information
- Published Accessibility Report
- Accessibility report not available
Third Party Information
- Video Secondary Vendor
- Twilio
Recommended Requirements
Vendors need to meet all mandatory requirements in the standard to become Verified. Recommended requirements are additional requirements that health service providers may find beneficial for their clinical practices. Below is a list of recommended requirements that this solution meets. Recommended requirements are based solely on vendor’s information provided to Ontario Health and not verified or validated by Ontario Health.
PocketMD
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Solutions should allow clinicians to send and receive patient agreements and other educational materials relating to virtual services.
Solutions should not automatically trigger claims submission for all completed virtual visits.
Solutions can assist clinicians to identify virtual visits that are eligible for claims (e.g., offering a “billable” vs “nonbillable” flag).
Automated OHIP verification can assist clinicians from a claims and medico-legal perspective. It can also make patient registration processes more efficient.
Solutions should verify that the 10-digit OHIP number format is valid.
Solutions can also:
- Verify that number is associated with the patient by matching with registration details
- Verify that the patient’s OHIP number is valid through MOHLTC Health Card Validation (HCV)
Clinicians should authenticate using more than one piece of evidence to access the solution (2FA).
Examples:
- FOB + PIN
- Password + Security question
- Password + Authentication app
- Authenticator + SMS/Phone call
Last Updated: June 23, 2025