Emergency Department Peer-to-Peer Program

Supporting rural and remote Emergency Department (ED) Physicians through access to immediate, on-demand coaching, mentoring and support from a credentialed peer ED physician via virtual channels.

About the Program

This program aims to enhance care and support to patients and providers who reside in rural settings within Ontario, and to support rural and remote hospitals with the growing shortage of trained Emergency Department (ED) physicians.

The program, which started supporting the first six hospital sites in October 2022, offers access to coaching and mentoring 24 hours a day, seven days a week, supporting all patient acuity levels in six rural and remote emergency departments in Northern Ontario:

  • Sioux Lookout Meno Ya Win Health Centre
  • Weeneebayko Area Health Authority
  • Chapleau Health Services / Services De Sante De Chapleau
  • Blanche River Health (Kirkland and Englehart Sites)
  • Geraldton District Hospital

Additional hospitals will be added over the next year.

This will support and maintain quality of patient care, while allowing the patient to remain closer to home. It also allows faster recognition when patient transport is required and enhances stabilization prior to transfer.

Program Values

  • Person-centered
  • Relationship-centered
  • Culturally safe
  • Compassion, humility, and empathy
  • Clinical excellence

Apply to be an ED Peer Physician

Role Description

ED Peer Physician Role Description

Competencies

  • Holds the highest level of clinical expertise and demonstrates comfort in providing advice and support across the full spectrum of emergency presentations, including pediatrics, transport and trauma.
  • Exhibits strong mentorship and coaching skills.
  • Holds self and others accountable for the successful execution of activities to achieve the outcomes of the ED Peer-to-Peer Program.
  • Demonstrates excellent inter-personal skills, communication, situational awareness, and cultural sensitivity.
  • Responds to all requests in a respectful manner.
  • Exhibits strong commitment to interprofessional collaboration; promotes a positive and cooperative environment.
  • Demonstrates proven problem-solving, knowledge exchange and critical thinking skills, including ability to anticipate obstacles and develop an appropriate course of action.

Eligibility Requirements

  • Will be a certified emergency physician and a member in good standing of either the Royal College of Physicians (FRCP) or the College of Family Physicians (CCFP-EM);
  • Should have a minimum 5 years of clinical emergency medicine experience;
  • Will be licensed by the College of Physicians and Surgeons of Ontario (CPSO) and member of the Canadian Medical Protective Association (CMPA) or demonstrate equivalent medical practice insurance coverage;
  • Should remain active as a practicing emergency physician on an emergency roster in Ontario;
  • Experience in medical education, simulation or other relevant coaching scenarios is an asset;
  • Experience working in rural, remote, and low resource settings is an asset;
  • Will be willing to work a minimum of 4, 12-hour scheduled shifts/month;
  • Must be willing to take orientation/training to role and technology used and to participate in ongoing quality assurance and education activities;
  • Must have access to a quiet, confidential space with computer/broadband access meeting specifications provided.
  • Has the support of their ED Chief of Staff for participation in the program.

Functions of ED Peer Physician Role

As the ED Peer Physician you will:

  • Promptly respond to video and phone calls from participating ED’s in rural Ontario with an attitude of “how can I help?”
  • Do your best to answer or secure answers to questions that range from brief and straight forward to involved and complex to support all patient acuity levels.
  • Provide real time support throughout a patient’s care journey – from presentation to disposition at the calling physician’s request.
  • Provide whatever support is necessary to assist the consulting healthcare team do their best for the patient under their care. Assistance may include virtual clinical support (e.g., case review, test interpretation assistance (ECG, imaging, labs), technical skill support (e.g., POCUS) and assistance with case-coordination (including CritiCall, specialist consultation, allied health, and/or patient transport services).

Contact Us

For more information about the ED Peer-to-Peer program or how to become an ED Peer, please contact us:

Email: EDPeer@ontariohealth.ca

Please do not send us personal health information – including healthcare number, diagnosis, treatment plans – or other personal information or attachments.

Last Updated: October 3, 2022