|Solution Provider Details|
|Full Legal Name||Brightsquid Secure Communication Corporation|
3553 31st Street NW
|Internet Home page||https://brightsquid.com/pages/secure-mail-for-virtual-care|
|Year Business Started||2012|
Vendors need to meet all mandatory requirements in the standard to become Verified. Recommended requirements are additional requirements that health service providers may find beneficial for their clinical practices. Below is a list of recommended requirements that this solution meets. Recommended requirements are based solely on vendor’s information provided to Ontario Health and not verified or validated by Ontario Health.
2.1.14: Support distribution of patient surveys
Virtual visit solutions will allow providers to send surveys to patients in order to:
- Administer certain types of clinical questionnaires prior to an encounter (e.g., relating to mental health, child development, post-operative care)
- Support quality improvement efforts and patient experience reporting (e.g., at the end of a virtual care encounter)
2.1.18: Enable verification of clinician identity using multi-factor authentication
Clinicians should authenticate using more than one piece of evidence to access the solution (2FA).
- FOB + PIN
- Password + Security question
- Password + Authentication app
- Authenticator + SMS/Phone call
4.2.10: Enable multiple authorized clinicians to participate in a secure messaging visit
Solutions should allow other care team members to join in a secure messaging visit. This can include reading or creating messages.
4.2.12: Provide a read receipt for messages that can be filtered
Physicians participating in the provincial pilot identified this feature as important in order to confirm that medical advice has been received before a visit can be completed.
4.2.9: Separate clinical and administrative messages
Clinician experience and efficiency can be improved by creating separate inboxes (groups) for administrative versus clinical messages.