Privacy: Contact Us
Inquiries submitted to Ontario Health using contact forms may not be secure. Please do not include personal health information, including health card numbers, in your correspondence.
Request for Access or Correction of Personal Health Information
For more information on requests for access or correction, please review our Statement of Information Practices. To submit a request for access or correction of personal health information use our contact form, or call: 1-877-280-8538.
- For records contributed to the provincial Electronic Health Record (EHR), visit Accessing your EHR
- For records related to the OTNhub, visit Privacy Toolkit - OTNhub
Privacy Inquiries or Complaints
For more information on privacy inquiries or complaints, please review our Statement of Information Practices. To submit a privacy inquiry or complaint of personal health information, use our contact form, or call: 1-877-280-8538.
- For privacy inquiries related to the provincial EHR, visit eHealth Ontario
- For privacy inquiries related to the OTNhub, Privacy Toolkit - OTNhub
Freedom of Information Requests
For details on how to submit a request visit Freedom of Information Requests.
Contact the Information and Privacy Commissioner of Ontario
You have the right to submit any concern or complaint about Ontario Health’s information practices by contacting the Information and Privacy Commissioner of Ontario.
Mailing Address:
Information and Privacy Commissioner of Ontario
2 Bloor Street East, Suite 1400
Toronto, ON M4W 1A8
Phone: 416-326-3333 or 1-800-387-0073
TDD/TTY: 416-325-7539
Email: info@ipc.on.ca
Contact Form
Where to Find Us
Mailing Address Chief Privacy Officer
Ontario Health
500 - 525 University Ave
Toronto, ON
M5G 2L3
Phone Number Toll Free: 1-877-280-8538
TTY: 1-800-855-0511
Office Hours Monday to Friday, 8:00 a.m. to 4:00 p.m.
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Last Updated: November 21, 2025