Verified Virtual Visit Solutions – Vendor List

This list is meant to assist health service providers in the selection of virtual care solutions appropriate for clinical use.  Before procuring a solution, health service providers should conduct their own due diligence.

All vendors listed have attested to meeting all mandatory requirements. Attested vendors have 12 months from the date of their verification in which to become validated. Only those that have participated in scenario-based testing are listed as validated vendors.

The Ontario Telemedicine Network (OTN) video platform will soon be verified and added to this list of verified virtual visit solutions. There is no anticipated impact to the availability of the OTN video platform for physicians who use it or wish to select it as a new implementation. If you have any questions about OTN, please email: OH-OTN_InformationMailbox@ontariohealth.ca.

The following definitions will help you understand the Virtual Visits Verification Program

  • Attestation: A signed agreement between the vendor and Ontario Health. 
  • Verified: The vendor's attestation of meeting all mandatory requirements has been accepted. 
  • Validated: The vendor has successfully demonstrated that all mandatory requirements were met.
  • Withdrawn: If a vendor  withdraws from the program, the rationale is added to the listing.

Use the drop-down list to re-sort alphabetically, or filter the list by entering a keyword and/or selecting a modality.

Displaying Results

42 Results

Adracare

Validated
By: Adracare Inc.
  • Secure Messaging
  • Video
Product version: 5.15.0
Verified Date:
Validated date:
Verification standard version: 1.1.1
Secondary video product vendor: Twilio Inc.
Verification requirements delivered by secondary video product:

3.2.4, 3.2.5, 3.2.6, 3.2.11, 3.2.15, 3.2.18

Product version: 1.0
Verified Date:
Verification standard version: 1.1.1
Secondary video product vendor: Nexmo
Verification requirements delivered by secondary video product:

3.2.1, 3.2.4, 3.2.6, 3.2.11

aTouchAway

Validated
By: Aetonix Systems Inc.
  • Secure Messaging
  • Video
Product version: v12.10.4 #fca5
Verified Date:
Validated date:
Verification standard version: 1.1.1

Banty Medical

Validated
By: Banty Inc.
  • Video
Product version: 3.0
Verified Date:
Validated date:
Verification standard version: 1.1.1
By: AwareMD
  • Video
Product version: 2.3
Verified Date:
Verification standard version: 1.1.1
By: Cerner Corporation
  • Secure Messaging
  • Video
Product version: 2018.0
Verified Date:
Verification standard version: 1.1.1
By: Cloud Diagnostics Canada ULC
  • Secure Messaging
  • Video
Product version: 3.26.2.0
Verified Date:
Verification standard version: 1.1.1
By: Calian Digital Solutions LTD
  • Video
Product version: 6.1
Verified Date:
Verification standard version: 1.1.1
Secondary video product vendor: Microsoft Teams
Verification requirements delivered by secondary video product:

2.1.2, 2.1.3, 2.3.13, 2.3.14, 3.2.4, 3.2.5, 3.2.6, 3.2.7, 3.2.10, 3.2.1

By: Cortico Health Technologies Inc.
  • Video
Product version: 8.0
Verified Date:
Verification standard version: 1.1.1
By: EMERGE
  • Video
Product version: 2.0
Verified Date:
Verification standard version: 1.1.1
Secondary video product vendor: Agora Lab Inc. (Agora.io)
Verification requirements delivered by secondary video product:

3.2.4, 3.2.5, 3.2.6, 3.2.11