Backline
By: DrFirst Healthcare Innovations Ltd
Modality: Secure Messaging
Status: Verified
Verified date:
Product version: 6.8.1
Verified Virtual Visits Solution Requirements version: 2.0
This solution has withdrawn from the Virtual Visits Verification Program and will be de-listed from the Verified Solutions List effective December 31st, 2023.
| Solution Provider Details | |
|---|---|
| Full Legal Name | DrFirst Healthcare Innovations Ltd |
| Address | 1055 West Hastings Street |
| Internet Home page | https://drfirst.com/products/communication-collaboration/ |
| Year Business Started | 2015 |
Recommended Requirements
Vendors need to meet all mandatory requirements in the standard to become Verified. Recommended requirements are additional requirements that health service providers may find beneficial for their clinical practices. Below is a list of recommended requirements that this solution meets. Recommended requirements are based solely on vendor’s information provided to Ontario Health and not verified or validated by Ontario Health.
4.2.10: Enable multiple authorized clinicians to participate in a secure messaging visit
Solutions should allow other care team members to join in a secure messaging visit. This can include reading or creating messages.
4.2.11: Allow clinicians to flag patient messages as urgent or requiring attention
Physicians participating in the provincial pilot identified the ability to flag patient messages for review as important for triaging and care team collaboration purposes.
4.2.12: Provide a read receipt for messages that can be filtered
Physicians participating in the provincial pilot identified this feature as important in order to confirm that medical advice has been received before a visit can be completed.
4.2.9: Separate clinical and administrative messages
Clinician experience and efficiency can be improved by creating separate inboxes (groups) for administrative versus clinical messages.