3.2.15: Provide additional data for operational statistics and information

Product Version Jan 12/2013 Primary Vendor Name Arya Health Modality Secure Messaging Video Date of Attestation Fri, 01/13/2023 - 12:00 Verification Standard Version 2.0 Notes 2

The secure messaging modality of this solution has been withdrawn on the basis that it does not meet all mandatory requirements. The video modality of this solution continues to maintain verified status.

Withdrawn On Status Under Review Address

Canada

Do you accept self referrals No Address

2918 Huckleberry Drive
Squamish BC V8B 1B3
Canada

Year Business Started 4.00 Full Legal Name Arya Health Withdrawn Date Tue, 11/07/2023 - 12:00 Recommended Requirements 2.1.10: Meets Web Content Accessibility Guidelines (WCAG) 2.0 Level AA requirements or higher 2.1.12: Support identification of virtual visits eligible for claims submission 2.1.14: Support distribution of patient surveys 2.1.15: Provide ability for virtual visit information to be shared with patients and their caregivers 2.1.18: Enable verification of clinician identity using multi-factor authentication 2.1.9: Manage patient agreements for virtual visit services 3.2.11: Enable clinicians to export a secure calendar entry and URL for a scheduled video visit 3.2.12: Provide a visual indicator of poor call quality to all participants in an ongoing video virtual visit event 3.2.13: Provide an audio-only option 3.2.14: Provide the ability to switch audio and/or video inputs (USB peripherals) during an active video visit 3.2.15: Provide additional data for operational statistics and information 3.2.16: Enable a videoconferencing endpoint to be added to a video visit using a dialing alias 3.2.17: Provide equipment and connectivity testing 4.2.10: Enable multiple authorized clinicians to participate in a secure messaging visit 4.2.11: Allow clinicians to flag patient messages as urgent or requiring attention 4.2.12: Provide a read receipt for messages that can be filtered 4.2.9: Separate clinical and administrative messages 5.2.1: Therapeutic Area of Care 5.2.2: Name of Regulatory College 5.2.3: Professional Registration Number 5.2.4: Clinical Provider Location (Event Host) 5.2.5: Participant Location (participants) 5.2.6: Participant Location (patient) 5.2.7: Participant Identification (patient) 5.2.8: Event Outcome

Product Version Jan 12/2013 Primary Vendor Name Arya Health Modality Video Date of Attestation Fri, 01/13/2023 - 12:00 Verification Standard Version 2.0 Withdrawn Off Status Under Review Address

Canada

Do you accept self referrals No Address

2918 Huckleberry Drive
Squamish BC V8B 1B3
Canada

Year Business Started 2017.00 Full Legal Name Arya Health Recommended Requirements 2.1.10: Meets Web Content Accessibility Guidelines (WCAG) 2.0 Level AA requirements or higher 2.1.12: Support identification of virtual visits eligible for claims submission 2.1.14: Support distribution of patient surveys 2.1.15: Provide ability for virtual visit information to be shared with patients and their caregivers 2.1.18: Enable verification of clinician identity using multi-factor authentication 2.1.9: Manage patient agreements for virtual visit services 3.2.11: Enable clinicians to export a secure calendar entry and URL for a scheduled video visit 3.2.12: Provide a visual indicator of poor call quality to all participants in an ongoing video virtual visit event 3.2.13: Provide an audio-only option 3.2.14: Provide the ability to switch audio and/or video inputs (USB peripherals) during an active video visit 3.2.15: Provide additional data for operational statistics and information 3.2.16: Enable a videoconferencing endpoint to be added to a video visit using a dialing alias 3.2.17: Provide equipment and connectivity testing 4.2.10: Enable multiple authorized clinicians to participate in a secure messaging visit 4.2.11: Allow clinicians to flag patient messages as urgent or requiring attention 4.2.12: Provide a read receipt for messages that can be filtered 4.2.9: Separate clinical and administrative messages 5.2.1: Therapeutic Area of Care 5.2.2: Name of Regulatory College 5.2.3: Professional Registration Number 5.2.4: Clinical Provider Location (Event Host) 5.2.5: Participant Location (participants) 5.2.6: Participant Location (patient) 5.2.7: Participant Identification (patient) 5.2.8: Event Outcome

Product Version 7.2.45 Primary Vendor Name Insig Corporation Modality Secure Messaging Video Date of Attestation Fri, 10/28/2022 - 12:00 Verification Standard Version 2.0 Withdrawn Off Status Verified Address

Canada

Do you accept self referrals No Address

358 Dufferin Street,
Suite 301,
Toronto ON M6K 1Z8
Canada

Year Business Started 2016.00 Full Legal Name Insig Corporation Other Operating Names https://insig.ca https://insighealth.com https://virtualclinics.ca Recommended Requirements 2.1.10: Meets Web Content Accessibility Guidelines (WCAG) 2.0 Level AA requirements or higher 2.1.11: Provide seamless integration with Point of Service systems 2.1.12: Support identification of virtual visits eligible for claims submission 2.1.13: Provide automated verification of patient's Ontario Health Insurance Plan (OHIP) number 2.1.14: Support distribution of patient surveys 2.1.15: Provide ability for virtual visit information to be shared with patients and their caregivers 2.1.16: Enable verification of provider identity using a provincial identity management service 2.1.17: Will support Canadian English and Canadian French languages 2.1.18: Enable verification of clinician identity using multi-factor authentication 2.1.9: Manage patient agreements for virtual visit services 3.2.10: Enable a virtual waiting room 3.2.11: Enable clinicians to export a secure calendar entry and URL for a scheduled video visit 3.2.12: Provide a visual indicator of poor call quality to all participants in an ongoing video virtual visit event 3.2.13: Provide an audio-only option 3.2.14: Provide the ability to switch audio and/or video inputs (USB peripherals) during an active video visit 3.2.15: Provide additional data for operational statistics and information 3.2.16: Enable a videoconferencing endpoint to be added to a video visit using a dialing alias 3.2.17: Provide equipment and connectivity testing 3.2.18: Enable patient to save a virtual visit calendar entry and URL to their virtual calendar application 3.3.1: Enable clinicians to import and launch a video visit from a secured iCalendar data source 3.3.2: Enable clinicians to support an interoperable video visit with sites using codec-based videoconferencing systems and peripheral devices 4.2.10: Enable multiple authorized clinicians to participate in a secure messaging visit 4.2.11: Allow clinicians to flag patient messages as urgent or requiring attention 4.2.12: Provide a read receipt for messages that can be filtered 4.2.9: Separate clinical and administrative messages 5.2.1: Therapeutic Area of Care 5.2.2: Name of Regulatory College 5.2.3: Professional Registration Number 5.2.4: Clinical Provider Location (Event Host) 5.2.5: Participant Location (participants) 5.2.6: Participant Location (patient) 5.2.7: Participant Identification (patient) 5.2.8: Event Outcome 5.3.1: Create Date 5.3.2: Last Modified Date 5.3.3: Event Actor Available Not Available

Product Version 4.9 Primary Vendor Name Ontario Health Modality Video Video Secondary Vendor Name Pexip Infinity Connect Verification requirements delivered by video secondary product

2.1.2

Date of Attestation Thu, 10/13/2022 - 12:00 Verification Standard Version 2.0 Date of Verification Tue, 04/16/2024 - 12:00 Withdrawn Off Status Validated Address

Canada

Do you accept self referrals No Address

438 University Avenue
Toronto ON M5G 2K8
Canada

Year Business Started 2019.00 Full Legal Name Ontario Health Recommended Requirements 2.1.10: Meets Web Content Accessibility Guidelines (WCAG) 2.0 Level AA requirements or higher 2.1.12: Support identification of virtual visits eligible for claims submission 2.1.14: Support distribution of patient surveys 2.1.15: Provide ability for virtual visit information to be shared with patients and their caregivers 2.1.16: Enable verification of provider identity using a provincial identity management service 2.1.18: Enable verification of clinician identity using multi-factor authentication 3.2.11: Enable clinicians to export a secure calendar entry and URL for a scheduled video visit 3.2.12: Provide a visual indicator of poor call quality to all participants in an ongoing video virtual visit event 3.2.13: Provide an audio-only option 3.2.14: Provide the ability to switch audio and/or video inputs (USB peripherals) during an active video visit 3.2.15: Provide additional data for operational statistics and information 3.2.16: Enable a videoconferencing endpoint to be added to a video visit using a dialing alias 3.2.17: Provide equipment and connectivity testing 3.2.18: Enable patient to save a virtual visit calendar entry and URL to their virtual calendar application 3.3.1: Enable clinicians to import and launch a video visit from a secured iCalendar data source 3.3.2: Enable clinicians to support an interoperable video visit with sites using codec-based videoconferencing systems and peripheral devices 5.2.1: Therapeutic Area of Care 5.2.2: Name of Regulatory College 5.2.3: Professional Registration Number 5.2.4: Clinical Provider Location (Event Host) 5.2.5: Participant Location (participants) 5.2.6: Participant Location (patient) 5.2.7: Participant Identification (patient) 5.3.1: Create Date 5.3.2: Last Modified Date 5.3.3: Event Actor Available Not Available

Product Version 1.0 Primary Vendor Name Teladoc Canada Health Inc Modality Video Date of Attestation Wed, 08/03/2022 - 12:00 Verification Standard Version 2.0 Withdrawn On Status Verified Do you accept self referrals No Address

312 Adelaide St. West
Suite 200
Toronto ON M5V 1R2
Canada

Year Business Started 2002.00 Full Legal Name Teladoc Canada Health Inc Withdrawn Date Sat, 03/16/2024 - 12:00 Recommended Requirements 2.1.10: Meets Web Content Accessibility Guidelines (WCAG) 2.0 Level AA requirements or higher 2.1.11: Provide seamless integration with Point of Service systems 2.1.12: Support identification of virtual visits eligible for claims submission 2.1.13: Provide automated verification of patient's Ontario Health Insurance Plan (OHIP) number 2.1.14: Support distribution of patient surveys 2.1.15: Provide ability for virtual visit information to be shared with patients and their caregivers 2.1.16: Enable verification of provider identity using a provincial identity management service 2.1.17: Will support Canadian English and Canadian French languages 2.1.18: Enable verification of clinician identity using multi-factor authentication 2.1.9: Manage patient agreements for virtual visit services 3.2.10: Enable a virtual waiting room 3.2.12: Provide a visual indicator of poor call quality to all participants in an ongoing video virtual visit event 3.2.13: Provide an audio-only option 3.2.15: Provide additional data for operational statistics and information 3.2.17: Provide equipment and connectivity testing 3.3.2: Enable clinicians to support an interoperable video visit with sites using codec-based videoconferencing systems and peripheral devices 5.2.1: Therapeutic Area of Care 5.2.3: Professional Registration Number 5.2.4: Clinical Provider Location (Event Host) 5.2.5: Participant Location (participants) 5.2.6: Participant Location (patient) 5.2.7: Participant Identification (patient) 5.2.8: Event Outcome Available Not Available

Product Version 1.0 Primary Vendor Name Teladoc Canada Health Inc Modality Secure Messaging Video Date of Attestation Thu, 06/02/2022 - 12:00 Verification Standard Version 2.0 Date of Verification Fri, 06/30/2023 - 12:00 Withdrawn Off Status Validated Do you accept self referrals No Address

312 Adelaide St. West
Suite 200
Toronto ON M5V 1R2
Canada

Year Business Started 2002.00 Full Legal Name Teladoc Canada Health Inc Recommended Requirements 2.1.11: Provide seamless integration with Point of Service systems 2.1.12: Support identification of virtual visits eligible for claims submission 2.1.14: Support distribution of patient surveys 2.1.16: Enable verification of provider identity using a provincial identity management service 2.1.17: Will support Canadian English and Canadian French languages 2.1.18: Enable verification of clinician identity using multi-factor authentication 3.2.10: Enable a virtual waiting room 3.2.12: Provide a visual indicator of poor call quality to all participants in an ongoing video virtual visit event 3.2.13: Provide an audio-only option 3.2.14: Provide the ability to switch audio and/or video inputs (USB peripherals) during an active video visit 3.2.15: Provide additional data for operational statistics and information 3.2.17: Provide equipment and connectivity testing 3.3.2: Enable clinicians to support an interoperable video visit with sites using codec-based videoconferencing systems and peripheral devices 5.2.1: Therapeutic Area of Care 5.2.4: Clinical Provider Location (Event Host) 5.2.5: Participant Location (participants) 5.2.6: Participant Location (patient) 5.2.7: Participant Identification (patient) 5.2.8: Event Outcome

Product Version 3.8.1 Primary Vendor Name Health Espresso Inc. Modality Secure Messaging Video Video Secondary Vendor Name Agora.io Verification requirements delivered by video secondary product

2.1.1

Date of Attestation Mon, 01/10/2022 - 12:00 Verification Standard Version 2.0 Date of Verification Tue, 11/28/2023 - 12:00 Withdrawn Off Status Validated Do you accept self referrals No Address

101 –2275 Upper Middle Rd East
Oakville ON L6H 0C3
Canada

Year Business Started 2018.00 Full Legal Name Health Espresso Inc. Other Operating Names Health Espresso https://urgentcareconnect.ca/ Recommended Requirements 2.1.14: Support distribution of patient surveys 2.1.15: Provide ability for virtual visit information to be shared with patients and their caregivers 2.1.17: Will support Canadian English and Canadian French languages 3.2.13: Provide an audio-only option 3.2.14: Provide the ability to switch audio and/or video inputs (USB peripherals) during an active video visit 3.2.15: Provide additional data for operational statistics and information 4.2.10: Enable multiple authorized clinicians to participate in a secure messaging visit 4.2.12: Provide a read receipt for messages that can be filtered

Product Version iOS 3.9.0; Android 3.1.0 (165) Primary Vendor Name Lumeca Health Inc. Modality Secure Messaging Video Video Secondary Vendor Name Vonage Verification requirements delivered by video secondary product

3.2.1-3.2.6, 3.2.11, 3.3.2

Date of Attestation Tue, 12/21/2021 - 12:00 Verification Standard Version 2.0 Date of Verification Wed, 08/09/2023 - 12:00 Withdrawn Off Status Validated Do you accept self referrals No Address

10 Research Dr,
Suite 200
Regina SK S4S 7J7
Canada

Year Business Started 2012.00 Full Legal Name Lumeca Health Inc Recommended Requirements 2.1.10: Meets Web Content Accessibility Guidelines (WCAG) 2.0 Level AA requirements or higher 2.1.11: Provide seamless integration with Point of Service systems 2.1.12: Support identification of virtual visits eligible for claims submission 2.1.14: Support distribution of patient surveys 2.1.15: Provide ability for virtual visit information to be shared with patients and their caregivers 2.1.16: Enable verification of provider identity using a provincial identity management service 2.1.17: Will support Canadian English and Canadian French languages 2.1.18: Enable verification of clinician identity using multi-factor authentication 2.1.9: Manage patient agreements for virtual visit services 3.2.10: Enable a virtual waiting room 3.2.11: Enable clinicians to export a secure calendar entry and URL for a scheduled video visit 3.2.12: Provide a visual indicator of poor call quality to all participants in an ongoing video virtual visit event 3.2.13: Provide an audio-only option 3.2.14: Provide the ability to switch audio and/or video inputs (USB peripherals) during an active video visit 3.2.15: Provide additional data for operational statistics and information 3.2.16: Enable a videoconferencing endpoint to be added to a video visit using a dialing alias 3.2.17: Provide equipment and connectivity testing 3.2.18: Enable patient to save a virtual visit calendar entry and URL to their virtual calendar application 3.3.1: Enable clinicians to import and launch a video visit from a secured iCalendar data source 3.3.2: Enable clinicians to support an interoperable video visit with sites using codec-based videoconferencing systems and peripheral devices 4.2.10: Enable multiple authorized clinicians to participate in a secure messaging visit 4.2.9: Separate clinical and administrative messages 5.2.1: Therapeutic Area of Care 5.2.3: Professional Registration Number 5.2.4: Clinical Provider Location (Event Host) 5.2.5: Participant Location (participants) 5.2.6: Participant Location (patient) 5.2.7: Participant Identification (patient) 5.2.8: Event Outcome 5.3.1: Create Date 5.3.2: Last Modified Date 5.3.3: Event Actor

Product Version 12 Primary Vendor Name Savience Canada Ltd. Modality Video Date of Attestation Mon, 11/08/2021 - 12:00 Verification Standard Version 2.0 Date of Verification Wed, 07/19/2023 - 12:00 Withdrawn Off Status Validated Do you accept self referrals No Address

4255 Taywood Drive
Burlington ON L7M 4V1
Canada

Year Business Started 2017.00 Full Legal Name Savience Canada Ltd Recommended Requirements 2.1.10: Meets Web Content Accessibility Guidelines (WCAG) 2.0 Level AA requirements or higher 2.1.12: Support identification of virtual visits eligible for claims submission 2.1.14: Support distribution of patient surveys 2.1.15: Provide ability for virtual visit information to be shared with patients and their caregivers 2.1.16: Enable verification of provider identity using a provincial identity management service 3.2.10: Enable a virtual waiting room 3.2.12: Provide a visual indicator of poor call quality to all participants in an ongoing video virtual visit event 3.2.13: Provide an audio-only option 3.2.14: Provide the ability to switch audio and/or video inputs (USB peripherals) during an active video visit 3.2.15: Provide additional data for operational statistics and information 3.2.16: Enable a videoconferencing endpoint to be added to a video visit using a dialing alias 3.2.17: Provide equipment and connectivity testing 3.2.18: Enable patient to save a virtual visit calendar entry and URL to their virtual calendar application 5.2.4: Clinical Provider Location (Event Host) 5.2.7: Participant Identification (patient) 5.2.8: Event Outcome

Product Version 18 Primary Vendor Name Cortico Health Technologies Inc. Modality Video Date of Attestation Mon, 11/08/2021 - 12:00 Verification Standard Version 2.0 Date of Verification Mon, 06/05/2023 - 12:00 Withdrawn Off Status Validated Do you accept self referrals No Address

6548 Hastings Street
Burnaby BC V5B 1S2
Canada

Year Business Started 2020.00 Full Legal Name Cortico Health Technologies Inc. Recommended Requirements 2.1.10: Meets Web Content Accessibility Guidelines (WCAG) 2.0 Level AA requirements or higher 2.1.14: Support distribution of patient surveys 2.1.15: Provide ability for virtual visit information to be shared with patients and their caregivers 2.1.17: Will support Canadian English and Canadian French languages 2.1.9: Manage patient agreements for virtual visit services 3.2.10: Enable a virtual waiting room 3.2.11: Enable clinicians to export a secure calendar entry and URL for a scheduled video visit 3.2.12: Provide a visual indicator of poor call quality to all participants in an ongoing video virtual visit event 3.2.13: Provide an audio-only option 3.2.14: Provide the ability to switch audio and/or video inputs (USB peripherals) during an active video visit 3.2.15: Provide additional data for operational statistics and information 3.2.17: Provide equipment and connectivity testing 3.2.18: Enable patient to save a virtual visit calendar entry and URL to their virtual calendar application 3.3.1: Enable clinicians to import and launch a video visit from a secured iCalendar data source 5.2.4: Clinical Provider Location (Event Host) 5.2.6: Participant Location (patient) 5.2.7: Participant Identification (patient)