Product Version 1.0 Primary Vendor Name Teladoc Canada Health Inc Modality Secure Messaging Date of Attestation Thu, 06/02/2022 - 12:00 Verification Standard Version 2.0 Date of Verification Fri, 06/30/2023 - 12:00 Withdrawn On Rational

The secure messaging modality of this solution was withdrawn from the Virtual Visits Verification Program and was de-listed from the Verified Solutions List on June 9, 2025. Teladoc remains validated for video visits.

Status Verified Address

Canada

Do you accept self referrals No Address

312 Adelaide St. West
Suite 200
Toronto ON M5V 1R2
Canada

Year Business Started 2002.00 Full Legal Name Teladoc Canada Health Inc Withdrawn Date Mon, 06/09/2025 - 12:00 Recommended Requirements 2.1.11: Provide seamless integration with Point of Service systems 2.1.12: Support identification of virtual visits eligible for claims submission 2.1.14: Support distribution of patient surveys 2.1.16: Enable verification of provider identity using a provincial identity management service 2.1.17: Will support Canadian English and Canadian French languages 2.1.18: Enable verification of clinician identity using multi-factor authentication 3.2.10: Enable a virtual waiting room 3.2.12: Provide a visual indicator of poor call quality to all participants in an ongoing video virtual visit event 3.2.13: Provide an audio-only option 3.2.14: Provide the ability to switch audio and/or video inputs (USB peripherals) during an active video visit 3.2.15: Provide additional data for operational statistics and information 3.2.17: Provide equipment and connectivity testing 3.3.2: Enable clinicians to support an interoperable video visit with sites using codec-based videoconferencing systems and peripheral devices 5.2.1: Therapeutic Area of Care 5.2.4: Clinical Provider Location (Event Host) 5.2.5: Participant Location (participants) 5.2.6: Participant Location (patient) 5.2.7: Participant Identification (patient) 5.2.8: Event Outcome Published Accessibility Report Accessibility report not available Supported Features Avoids using colour alone to convey meaning (example: uses symbols to show out of range results, not just red-coloured text) Closed captions (auto generated, manual, or third-party) Dark or high contrast modes Font resizer Keyboard accessibility Online booking Screen reader support URL friendly title Solo-Virtual-Care-Platform-Secure-Messaging-Modality

Date of Attestation Mon, 03/24/2025 - 12:00 Withdrawn Off Address

Canada

Do you accept self referrals No Year Business Started 4.00 GTD New OH Number 13001

Date of Attestation Thu, 02/27/2025 - 12:00 Withdrawn Off Address

Canada

Do you accept self referrals No Year Business Started 4.00 GTD New OH Number 6053

Date of Attestation Thu, 02/27/2025 - 12:00 Withdrawn Off Address

Canada

Do you accept self referrals No Year Business Started 4.00 GTD New OH Number 6052

Date of Attestation Thu, 02/27/2025 - 12:00 Withdrawn Off Address

Canada

Do you accept self referrals No Year Business Started 4.00 GTD New OH Number 6051

Date of Attestation Thu, 02/27/2025 - 12:00 Withdrawn Off Address

Canada

Do you accept self referrals No Year Business Started 4.00 GTD New OH Number 6050

Date of Attestation Thu, 02/27/2025 - 12:00 Withdrawn Off Address

Canada

Do you accept self referrals No Year Business Started 4.00 GTD New OH Number 6049

Date of Attestation Thu, 02/27/2025 - 12:00 Withdrawn Off Address

Canada

Do you accept self referrals No Year Business Started 4.00 GTD New OH Number 6048

Date of Attestation Thu, 02/27/2025 - 12:00 Withdrawn Off Address

Canada

Do you accept self referrals No Year Business Started 4.00 GTD New OH Number 9093

Date of Attestation Thu, 02/27/2025 - 12:00 Withdrawn Off Address

Canada

Do you accept self referrals No Year Business Started 4.00 GTD New OH Number 9092