Cerner HealtheLife and Video Visits

Product Version 3.18.0 Primary Vendor Name Cerner Corporation Modality Secure Messaging Video Date of Attestation Verification Standard Version 2.0 Date of Verification Notes 2

This solution has withdrawn from the Virtual Visits Verification Program and will be de-listed from the Verified Solutions List effective August 12, 2025.

Withdrawn Off Status Verified Do you accept self referrals No Address

3601 Highway #7 East
Suite 400
Markham ON L3R 0M3
Canada

Year Business Started 2013.00 Full Legal Name Cerner Canada ULC Other Operating Names Oracle Cerner Oracle Health Recommended Requirements 2.1.10: Meets Web Content Accessibility Guidelines (WCAG) 2.0 Level AA requirements or higher 2.1.11: Provide seamless integration with Point of Service systems 2.1.12: Support identification of virtual visits eligible for claims submission 2.1.13: Provide automated verification of patient's Ontario Health Insurance Plan (OHIP) number 2.1.15: Provide ability for virtual visit information to be shared with patients and their caregivers 2.1.16: Enable verification of provider identity using a provincial identity management service 2.1.17: Will support Canadian English and Canadian French languages 2.1.18: Enable verification of clinician identity using multi-factor authentication 3.2.12: Provide a visual indicator of poor call quality to all participants in an ongoing video virtual visit event 3.2.13: Provide an audio-only option 3.2.14: Provide the ability to switch audio and/or video inputs (USB peripherals) during an active video visit 3.2.17: Provide equipment and connectivity testing 4.2.10: Enable multiple authorized clinicians to participate in a secure messaging visit 4.2.11: Allow clinicians to flag patient messages as urgent or requiring attention 4.2.12: Provide a read receipt for messages that can be filtered 4.2.9: Separate clinical and administrative messages 5.2.1: Therapeutic Area of Care 5.2.3: Professional Registration Number 5.2.4: Clinical Provider Location (Event Host) 5.2.7: Participant Identification (patient) 5.2.8: Event Outcome Published Accessibility Report Accessibility report not available URL friendly title Cerner-HealtheLife-and-Video-Visits
Last Updated: June 13, 2025